Our Services.

Mutual Marine Services al Mushtaraka offers Insurance Services, Maritime-Services as well as Non-Maritime Services in areas where we are subject-matter experts.

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    Many of the P&I Correspondence Services we provide, as a part of our Insurance Services, are interdisciplinary, they cross the boundaries between various different types of services, i.e. pure insurance claims handling, ship agency type services, medical related services, marine survey, inspection and others.

   Often, in the case of serious accidents and incidents, our role becomes the local co-ordination of all elements of the various practical and legal requirements. These tasks are somehow “the Mushtaraka fire brigade services”, they form one tower of strength of the entire Group.

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   The nature of the Insurance Services naturally leads to our second tower of strength, the Maritime Services where we offer mainly Ship Agency  and Risk Management Services. Here the focus is more to avoid scenarios where “the fire brigade services” are needed. 

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​   The interdisciplinary nature of our Services require outstanding qualified people with the right mind set to serve the Industry. In this regard the al Mushtaraka Team, our Knowledge Pool, outperforms our competitors.
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INSURANCE SERVICES

P&I CORRESPONDENTS
When is a P&I Correspondent needed?
He steps in whenever the schedule of a merchant marine vessel is in jeopardy by a “P&I type” incident.

What does a P&I correspondent do?
If an owner or a master of a merchant marine vessel or its 3rd party liability insurer needs locally urgent assistance or advice, be it with the release of a ship under arrest for an incident covered by the 3rd party liability insurer, or be it with the handling of local authorities, immigration or a claimant or thousands of other casualty related scenarios, the service of a Correspondent is needed.
 
Mutual Marine Services al Mustharaka acts as P&I correspondent for all IG Group P&I clubs in one or the other jurisdiction and for the vast majority of all other 3rd party liability insurers.
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LLOYD'S AGENTS
Mushtaraka is the appointed Lloyd’s Agent in Sudan
As per Lloyds definition,
“A Lloyd's Agent is appointed by the Lloyd's Agency Department to supply local shipping information and casualty intelligence, to provide surveying and, in most instances, claim adjusting services to the global insurance industry and its customers. Lloyd's Agents are appointed for their professionalism and expertise”.
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​CLAIMS MANAGEMENT
​Some Clients use us as their “One stop Shop” for their Claims.
From the time when an incident or accident occurs until the settlement of the case and as the case may be until the recovery is completed, Mutual Marine Services al Mushtaraka can do the entire claims management whereas you can rest assured that your claims are handled with the attention they deserve.
We offer claims management on a case by case basis or as a package deal. Contact us to learn more about our tailor made claims management package.   

MARITIME SERVICES

RISK MANAGEMENT
Mutual Marine Services al Mushtaraka does not only offer claims management but the entire risk management. It starts at an earlier point in time with its objective to minimize, monitor, and control the probability of unfortunate events.
 
Risk Management is similar to what we used to know in Shipping under Loss Prevention today, but its a different perspective and with a broader scope. Loss prevention is mainly driven by the insurers view. Risk Management is done from a companies point of view.

Risk Management is not only a close look into the condition of the ship and its equipment or the people and systems involved in the management and operations of the vessel. It is a close look into the present structure and the set up of your company, their SPV's, their obligations out any kind of agreements, like loan agreements and other debts, terminal contracts, slot charter agreements, slot purchase agreements, charter parties, contracts affreightment, your companies marine and non marine insurance cover, the emergency and crisis management and your claims-management.

We are offering Risk Management for all kind of entities out of the maritime industry, either fully fledged for your entire company or partially for specific subjects, just as it suits our clients best.
Have a look into our knowledge pool and select your preferred subject matter expert.

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OWNERS PROTECTING AGENTS
The Concept of Owners protecting Agents is of different nature than the Port agency. In the vast majority of the cases the charterer of the vessel appoints the port agent. By nature of the business both Owners and Charterers have different interest. This makes it sometimes necessary for owners to appoint an Agent in order to protect their interest.

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​PORT AGENCY
​Port Agency is an absolute key function, that's where you earn money, if all goes well – thanks to the performance of the Agent, or you loose money.
We are proud to offer our clients fully fledged Port Agency for both, Shipping - Lines and  Vessels in Tramp, either through our Group Companies (Iraq) or our Sister Companies (Sudan) or through one of our Principals (Saudi Arabia).
 
                                         Touch base with our experts.

COMPLIANCE

​​What does compliance embrace?

Mutual Marine Services al Mushtaraka is embedded in the most global industry, The Maritime Industry.
This international environment makes “Compliance” a challenge. It is not just the look into regulatory requirements and internal policies, it is the look into international regulatory requirements, internal policies and contractual obligations, in particular out of financing agreements.
That makes a huge difference in particular regarding the various sanctions regimes in place, world wide. But also contractual obligations can bear some “explosives” for the integrity of companies.
 
What should a compliance review contain?
Out of this global framework we always propose our “Maritime” and “Global” acting clients a compliance steps plan, containing:
- Fully fledged sanctions compliance check, and as the case may be embargo compliance;
- Contractual obligations review and protection;
- Competition law review and staff training;
- Anti bribery legislation and staff training;

Who can benefit from our compliance services?
Are you in charge of a company within the maritime industry and your set up does commercially not justify a highly qualified individual who is taking care about your compliance issues?
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In case:
​- You cannot screen all individuals you are doing business with;
- You are not sure whether the commodities you intend to ship are sanctioned;
- Your chartering department is fixing Vessels without exact knowledge of  the operational implications out of the vessels loan agreements;
- Your staff is socialising with your competitors staff and they are chatting about freight rates;

Whatever the case may be, that's where Al Mushtaraka's tailor made compliance package gives you the support you need.

                              Book an appointment with our experts.

NON MARITIME SERVICES

We offer our RISK MANAGEMENT and COMPLIANCE Services not only to the Maritime Industry but to whoever requests this attractive Service for entities without the in house resources should contact us for assistance.